These Terms of Service ("Terms") govern your access to and use of Pitch Catcher, operated by Pitch Catcher ("we", "us", or "our"), available at usepitchcatcher.com.
By creating an account or using the service, you agree to these Terms. If you do not agree, do not use Pitch Catcher.
1. The Service
Pitch Catcher is a SaaS platform that connects to your email and Instagram accounts to automatically identify, classify, and surface incoming business proposals, brand deals, and collaboration requests in a centralised dashboard.
We reserve the right to modify, suspend, or discontinue any part of the service at any time. We will provide reasonable notice of significant changes where possible.
2. Accounts
- You must be at least 18 years old to use Pitch Catcher.
- You are responsible for maintaining the security of your account and password.
- You must provide accurate and complete information when creating your account.
- You may not share your account with others or create multiple accounts for the same person.
- You are responsible for all activity that occurs under your account.
- Notify us immediately at hello@usepitchcatcher.com if you suspect unauthorised access to your account.
3. Connected Accounts & Permissions
To use Pitch Catcher, you will connect your Gmail and/or Instagram accounts. By connecting these accounts, you:
- Authorise Pitch Catcher to read messages from your connected inboxes for the purpose of identifying business proposals.
- Confirm that you have the right to grant this access.
- Understand that we will only read message content necessary to classify and display proposals — we do not sell or share your message content with third parties.
- Can revoke access at any time via your account settings or via Google/Meta account settings.
Pitch Catcher's use of data obtained via Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
4. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose or in violation of any applicable laws.
- Attempt to gain unauthorised access to any part of the service or its infrastructure.
- Reverse engineer, decompile, or attempt to extract the source code of the platform.
- Use the service to send spam or unsolicited communications.
- Misrepresent your identity or affiliation when using the service.
- Interfere with or disrupt the integrity or performance of the service.
- Use the service to infringe on the intellectual property rights of others.
5. Subscription & Payment
Pitch Catcher is a paid subscription service. By subscribing, you agree to the following:
- Subscriptions are billed monthly or annually, depending on the plan you choose.
- Payment is processed by Paddle, our third-party payment processor.
- Subscriptions renew automatically unless cancelled before the renewal date.
- You can cancel your subscription at any time via your account settings. Cancellation takes effect at the end of your current billing period — no refunds are issued for unused time within a paid period.
- We reserve the right to change pricing with at least 30 days notice. You may cancel before the new pricing takes effect.
- Failed payments may result in suspension of your account until payment is resolved.
6. Your Data & Content
You retain ownership of all data, messages, and content that you bring into Pitch Catcher through connected accounts. By using the service, you grant us a limited licence to process this content solely for the purpose of providing the service to you.
We do not sell your data or message content to third parties. See our Privacy Policy for full details on how we handle your data.
7. Intellectual Property
The Pitch Catcher platform, including its design, code, branding, and AI models, is owned by Pitch Catcher and protected by intellectual property laws. You may not copy, reproduce, or create derivative works from any part of the platform without our written permission.
8. AI-Generated Content
Pitch Catcher uses AI to classify messages and suggest replies. You acknowledge that:
- AI classifications and suggestions may not always be accurate.
- You are responsible for reviewing and approving any AI-suggested replies before sending.
- We are not liable for any outcomes resulting from acting on AI-generated classifications or suggestions without your own review.
9. Disclaimers & Limitation of Liability
The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, Pitch Catcher shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of revenue, data, or business opportunities — arising from your use of the service.
Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amount you paid to us in the 3 months preceding the claim.
10. Termination
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the service in a way that harms others or Pitch Catcher. We will provide notice where reasonable.
You may terminate your account at any time by contacting us at hello@usepitchcatcher.com or via your account settings.
11. Governing Law
These Terms are governed by Norwegian law. Any disputes arising from these Terms or your use of the service shall be subject to the exclusive jurisdiction of the Norwegian courts.
12. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes by email or via a notice in the application at least 14 days before the changes take effect. Your continued use of the service after that date constitutes acceptance of the updated Terms.
13. Contact
Questions about these Terms? Contact us: